Engage your customers with the Queues app in Microsoft Teams
Customer-facing teams need a streamlined way to manage service requests, especially in fast-paced environments. This video introduces the Queues app in Microsoft Teams, which routes chats to the right people and tracks engagement. Watch the video to see how Teams helps simplify operations and reduce response times. Contact Servum, LLC for help designing a Teams strategy that meets your service goals.
What is the Queues app in Microsoft Teams?
The Queues app in Microsoft Teams is designed to help small business owners manage inbound customer calls more efficiently. It allows for the routing of calls to specific team members, ensuring that customers receive the attention they need.
How does the Queues app improve call management?
The Queues app provides valuable insights into customer calls directly within the app. This data can be used to optimize operations and improve overall business performance.
Can I use the Queues app remotely?
Yes, the Queues app allows you to communicate, collaborate, and manage calls from anywhere, thanks to its integration with Microsoft Teams.
Engage your customers with the Queues app in Microsoft Teams
published by Servum, LLC
Servum: Trusted computer support since 2003 for businesses throughout Columbus, OH.
If you are paying Outrageous hourly rates for IT support, STOP. Call us for an all inclusive FLAT rates for unlimited On-Site and Remote Support. Our Pricing is transparent and flexible. If you grow we can add support. If you reduce users or computers we can remove them from subscription. Have a predictable cost and reliable support. We want the same thing you want, an IT Network that WORKS.
Sign in with LinkedIn